Think of a hardware wallet, like your Tejory card, as a highly secure digital vault for your cryptocurrency. 🪙

Its main job is to store your private keys—the secret passwords that prove ownership and give you access to your coins—on a physical device that is completely offline.

Because your keys are kept offline, they are safe from online threats like viruses and hackers that could infect your computer or phone. When you want to send crypto, you use the Tejory card to securely approve the transaction without your private keys ever leaving the device.

This makes it the safest way to manage your own crypto and truly be in control of your assets.

Think of it like the difference between keeping your money in a bank versus holding cash in your own secure safe at home.

When you leave your crypto on an exchange, you are trusting them to hold it for you. With a hardware wallet like Tejory, you hold it yourself. This means you are in complete control. No one can freeze your account, block your withdrawals, or lose your funds in a large-scale hack. It’s the only way to truly own and control your digital assets.

Self-custody simply means you are your own bank.

Instead of a company holding your crypto for you, you are in complete control of it yourself. You hold the unique “master key” (your Secret Recovery Phrase) that gives you access to your funds. It’s the most powerful and secure way to own crypto, and Tejory was created to make this concept safe and incredibly easy for everyone.

No, absolutely not. Your privacy and control are total.

Think of your Tejory wallet like a high-quality safe that you buy from a store. We manufacture and sell you the safe, but we have absolutely no knowledge of the combination you set, nor do we have a master key. What you do with it and what you put inside is completely private to you.

• We cannot see your balance or transactions: The Tejory app connects directly to the public crypto networks. Because we never know your keys, we have no way of identifying which funds on the blockchain belong to you.
• We cannot freeze or access your funds: Since we have no access to your keys, we have absolutely no ability to control, block, or move your crypto. Only the person with the physical card (and PIN) or the Secret Recovery Phrase can do that.

This is the true meaning of self-custody, and our entire system is designed from the ground up to guarantee your independence. We don’t want to be your bank; we just want to give you the safest and easiest key to your own vault.

Yes, for one simple reason: it keeps your keys offline.

Exchanges are giant online targets for hackers, holding billions of dollars in assets. Your Tejory card, however, keeps your private keys completely disconnected from the internet. A hacker can’t steal what they can’t reach. It’s the digital equivalent of moving your valuables from a well-known bank vault to your own private, invisible, offline safe.

No, and this is what makes the system so secure!

Your crypto always exists on its public network, called the blockchain. Your Tejory card only holds the private keys—the secret password that proves you are the owner and gives you the power to move your funds.

Think of your card as the highly secure key to your digital vault, not the vault itself. This is why if you lose the key (the card), you can use your backup key (your Secret Recovery Phrase) to regain access to your vault.

No, your crypto is completely safe!

When you first set up your wallet, you are given a unique Secret Recovery Phrase (a list of 24 words). Think of this phrase as the master key to your digital vault.

If you ever lose your card, you simply use this “master key” to restore full access to your funds on a new Tejory card or any other compatible wallet. Your crypto is tied to your secret phrase, not the physical card. As long as you keep your recovery phrase safe, you are always in control.

No. Your crypto remains completely safe.

Your Tejory card is protected by a PIN code that only you know. Even if someone steals your card, they cannot approve any transactions without your PIN.

For extra security, if someone enters the wrong PIN three times, the card’s secure chip automatically locks itself to prevent any further attempts. A thief would only be left with a useless piece of plastic.

Not a problem! Your crypto is still 100% safe.

Our cards are built using durable, bank-grade hardware to handle everyday life. However, if your card is ever damaged, your funds are not on the card itself.

Just like if you lost it, you can simply use your Secret Recovery Phrase to restore your wallet on a new Tejory card and regain access to all your assets.

Absolutely nothing happens to your crypto. You remain in full control.

We designed Tejory so that we are never in the middle. The wallet and app work without relying on any of our company’s servers.

Because our technology is open-source (publicly available) and uses global standards, you can always manage your assets with your Secret Recovery Phrase in dozens of other wallets. You are never locked in or dependent on us.

Not at all! We designed it to be the world’s easiest wallet, and setup takes less than 2 minutes.

Simply open the Tejory app and follow the simple on-screen steps. You’ll tap your card to your phone and even give your phone a little shake to help create a truly random and secure wallet.

If you have an existing wallet you want to move to Tejory, the process is just as easy and typically takes about 5 minutes.

Absolutely not! Tejory is designed to handle all the technical parts for you. Here’s a simple breakdown:

• Private Key: Think of this as a very long, complex password that your wallet uses to authorize payments. You never have to see or manage this yourself; your Tejory card protects it inside its secure chip.
• Secret Recovery Phrase: This is the one thing you need to know. It’s a simple list of 12 or 24 words that acts as the single master key for your entire wallet. It’s what you write down and keep safe to recover your funds if you ever lose your card.

In short: Tejory manages the complex “passwords” for you. You just need to keep your simple “master key” safe.

It’s as easy as using a contactless wallet (like a credit card)

• To Receive Crypto: Simply copy your public address from the app and share it. You don’t need your card for this.
• To Send Crypto: Set up the transaction in the app. For final approval, you just tap your Tejory card to your phone. The tap physically proves it’s really you authorizing the payment.